Shipping Policy - FORLOYAL

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Shipping Policy

 

‚ÄstProcessing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

‚ÄstShipping Times

    Country

    Shipping option

    Estimated delivery time

    United States

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    5 to 8 Days

    United Kingdom

    Free Shipping

    6 to 14 Days

    Expedited Shipping

    4 to 8 Days

    Canada

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    5 to 8 Days

    Australia

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    5 to 8 Days

    New Zealand

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    South Africa

    Free Shipping

    15 to 20 Days

    Expedited Shipping

    12 to 15 Days

    Malaysia

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    5 to 9 Days

    Germany

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Sweden

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Norway

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Estonia

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Denmark

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Netherlands

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Singapore

    Free Shipping

    6 to 10 Days

    Expedited Shipping

    5 to 8 Days

    Switzerland

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Belgium

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Finland

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Austria

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Czech Republic

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    6 to 9 Days

    Portugal

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    6 to 9 Days

    United Arab Emirates

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Philippines

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    5 to 9 Days

    France

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    4 to 8 Days

    Croatia

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    6 to 9 Days

    Slovenia

    Free Shipping

    7 to 12 Days

    Expedited Shipping

    6 to 9 Days

    Greece

    Free Shipping

    12 to 19 Days

    Expedited Shipping

    10 to 15 Days

    Hungary

    Free Shipping

    7 to 14 Days

    Expedited Shipping

    6 to 9 Days

    Italy

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 10 Days

    Latvia

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Poland

    Free Shipping

    10 to 15 Days

    Expedited Shipping

    8 to 12 Days

    Malta

    Free Shipping

    12 to 19 Days

    Expedited Shipping

    10 to 15 Days


    The shipping time mentioned above is excluding the processing time in which your order is packed and sent out.

    ‚Äď Note regarding COVID-19

    In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!

    -Process after your order is placed

    Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

     

    WRONG ADDRESS DISCLAIMER

    It is the customer's responsibility to ensure the shipping address entered during checkout is correct. If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email or reach out directly at  Contact@forloyal.com with the correct information as soon as possible.

    After 24 hours of your order being placed, we cannot guarantee a change of address. In these instances, contact us directly and we will do our best to offer a suitable solution.


    Custom Orders

    Custom orders take 10-20 business days to make and will take 10-20 business days to arrive at your doorstep. Max turn around time is up to 60 business days. 
    Custom orders that pass a 60 day processing period are immediately investigated. 
    Upon conclusion of the investigation a refund to the customer may apply. 
    We reserve the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.


    Where can I track my order?

    You can track your order here

    Why isn't my tracking number working?
    Tracking info isn't always available immediately. It may take a few days for you to be able to view the tracking info.

    I only received part of my order, where is the rest?

    We have different suppliers for our products. If you only receive part of your order, don't worry the rest of the products are on the way.

    Note: 
    "Forloyal.com" cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:

    Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

    When we hand goods over to our carrier, title for the goods is transferred to the customer and we are no longer responsible. If the carrier fails to deliver, that is a matter between the carrier and the customer.

    If you have any further questions, please don't hesitate to contact us at
    Contact@forloyal.com

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